New Patient Info

New Patients

We would like to take this opportunity to welcome you to our practice and thank you for choosing us as your dental care provider. In order to establish a relationship of mutual understanding with you, we have compiled the following information to familiarize you with our culture.

Appointments

Appointment times are reserved exclusively for you, our patient. When appointment times are reserved we do ask that you honor your reservation.

A short notice cancellation fee of $100.00 per hour of lost time will not be charged to your account provided that in the event of a scheduling change you do provide us 2 business days’ notice (with the obvious exception of emergency situations). Please remember short notice appointment changes affect numerous patients, just like yourself, that could have been booked

Insurance and Payments

Our office asks patients to pay directly for any services rendered. From there our team makes it easy by working directly with your insurance company. We submit all paperwork to your insurance company on your behalf for reimbursement to be sent directly to you.

We request that services not covered or any insurance co-payments be paid on the day of treatment. Should this request present a problem, alternative arrangements can be discussed in advance of your scheduled appointment.

For your convenience we do accept Visa®, MasterCard®, Interac®, and Cash.